Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are your fragrances authentic?
Yes, all perfumes at FAN DI PERFUME are 100% authentic, sourced directly from authorized distributors and original brand houses.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original cellophane packaging. Due to hygiene reasons, we cannot accept returns on opened fragrances.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at the final stage of checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.